The City of Ashland Electric Utility has received national recognition for achieving exceptional electric reliability in 2024. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.
APPA helps electric utilities track power outage and restoration data through its subscription-based eReliability Tracker service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.
“Year after year, data consistently demonstrate public power utilities provide highly reliable service.” said APPA Director of Research and Development Paul Zummo. “The utilities recognized here are truly elite when it comes to keeping the lights on. Their communities should be proud of the hard work and dedication of their local power providers as they earn this truly deserved recognition.”
Nationwide, the average public power customer has their lights out for less than half the amount of time that customers of other types of utilities do.
“We are proud to receive this recognition. It is a testament to the hard work of all our staff to ensure that we keep Ashland powered,” said Thomas McBartlett, Director at City of Ashland Electric Utility.
The Service Availability Index (SAI) for Ashland Electric Utility was an impressive 99.9956% in 2024.
What does this number mean? This load-based index represents the percentage of time that electric service is available to customers during the analyzed period. It’s calculated by dividing the total hours of service availability by the total hours service is demanded. For example, an Average Service Availability Index (ASAI) of 99.99% means that electric service was available for 99.99% of the time during the given period. The higher the ASAI value, the better the performance.
For more information, visit ashlandoregon.gov/Electric.
#end
Pictured is our City Lineman, Lonnie Maybin